Cancellation policy

Return Policy and Refunds

At Beyond, we aim to make returns straightforward while maintaining product integrity and safety standards.

Return eligibility
We accept returns within 60 days of delivery for products that are unopened, unused, and in resalable condition. All returns must include a valid Return Merchandise Authorization (RMA) number clearly indicated inside the package.

Damaged or short-dated items
If your order arrives damaged or includes items with an expiration date of less than 6 months from the delivery date, you may be eligible for a refund or replacement. Please contact us promptly so we can assist you.

Inspection and approval
All returned items are subject to inspection upon receipt. Refunds are issued only after confirming that the product meets return requirements. If a returned item is found to be opened, used, damaged, or not in resalable condition, we reserve the right to deny or reverse the refund.

Non-returnable items
Certain products may not be eligible for return based on their category, condition, or other factors. These determinations may be made at our discretion, including after purchase if necessary.

Policy updates and account considerations
We reserve the right to modify this return policy at any time. Return privileges may also be adjusted based on account activity, including order history or frequency of returns.