Refund policy

Refund policy

We want you to be satisfied with your purchase. If something is not right, we are here to help.

Return window

Returns are accepted within 60 days of delivery.

Items must be unopened, unused, and in their original packaging.

Special-order items are non-returnable.

Returns that do not meet these conditions may not be accepted.

Restocking fee

A restocking fee may apply unless the item is damaged or defective.

Damaged or defective items

Contact us within 10 days of receipt with your order number and photos of the item so we can help resolve the issue.

How to return

Email info@beyond.frontierdental.com with your order number and reason for the return. If your return is approved, we will provide return instructions.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.